Shipping

Shipping Policy

Use this guide from The Ordinary to review processing, delivery, and tracking. This page applies specifically to theordinnayt.shop.

tracking and addresses at The Ordinary
For purchases made through theordinnayt.shop, The Ordinary applies the following guidance on tracking and addresses. Where a carrier provides tracking, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

The Ordinary: delivery issues
Customers using theordinnayt.shop can rely on the following The Ordinary guidance about delivery issues. When carrier tracking indicates a delivery problem, or if an order arrives damaged or incomplete, contact Support@Theordinnayt.shop or 4244143760. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

The Ordinary: returns after delivery
For purchases made through theordinnayt.shop, The Ordinary applies the following guidance on returns after delivery. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, The Ordinary also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

Details from The Ordinary on delivery area
Customers using theordinnayt.shop can rely on the following The Ordinary guidance about delivery area. Orders can be shipped only to addresses within the United States. Standard shipping is free.

processing and transit at The Ordinary
The Ordinary publishes this processing and transit guidance for customers using theordinnayt.shop. Order preparation normally takes place within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

Merchant Information
Business name: The Ordinary
Brand name: The Ordinary
Email: Support@Theordinnayt.shop
Phone: 4244143760
Physical address: 221 N Center St, Mesa, Arizona, 85201, United States